2-10 Home Buyers Warranty Enhances Builder Support with New Insights

DENVER, CO / ACCESSWIRE / April 16, 2024 - 2-10 Home Buyers Warranty, a prominent figure in the new-home warranty sector, has recently issued new guidance for home builders on improving customer satisfaction and operational efficiency post-closing through its 2-10 NewHome Care service. This initiative aims to elevate builder reputations and address the challenging demands of post-closing customer support.

The revealed insights, discussed in BUILDER Online, emphasize the significance of managing post-closing interactions to exceed homeowner expectations, which have been identified as a widespread concern across various industries, including home building. According to 2-10's Senior Vice President of New Home, Kevin Miller, successful post-closing support is crucial for enhancing customer experiences but is often met with difficulties without proper support mechanisms like 2-10 NewHome Care.

Fueled by the milestone of surpassing one million service requests, 2-10 Home Buyers Warranty has intensified its strategies to aid builders. The enhanced support includes features such as clear claim-intake documentation, customizable process workflows, and precise tracking methods for warranty administration and coordination activities among builders, subcontractors, and homeowners.

2-10 NewHome Care integrates over 40 years of warranty management expertise with adaptable technologies designed to improve builder efficiency and homeowner satisfaction significantly. This service allows builders to provide top-notch post-closing customer support and peace of mind, with one in five new homes in the U.S. already enrolled in the 2-10 New Home Warranty Program.