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Consumer Cellular Adopts Amdocs connectX for Service Expansion
Consumer Cellular has selected Amdocs' cloud-native connectX SaaS platform to drive the launch of innovative services in the U.S. wireless market. The strategic partnership aims to accelerate Consumer Cellular's go-to-market strategies and enhance user experience with agile and precise service deployment.
ConnectX, powered by Amazon Web Services, allows telecom providers to introduce new offerings quickly. Its scalable, end-to-end digital experience includes pre-packaged customer journeys and embedded AI capabilities, perfect for redefining user engagement.
Amdocs' commitment to agile, customer-centric solutions is evident in this collaboration, aligning with forecasts that predict MVNO subscription growth will surpass traditional wireless subscriptions by 2029.
Elizabeth Hunter, COO at Consumer Cellular, expressed enthusiasm for the partnership, highlighting its potential to improve both customer experiences and operational outcomes.
R. P.
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