Andor Health Tops Client Experience in Black Book's Virtual Care Solutions Survey

Black Book Market Research recently announced its survey results, spotlighting Andor Health as the leader in client experience for virtual care collaboration solutions. The comprehensive survey, spanning six months, involved over 1,200 respondents from 805 healthcare facilities, assessing 20 competitors in the realm of virtual health technologies that utilize AI and machine learning.

Andor Health excelled in 14 out of 18 Key Performance Indicators, including client relationship and technology innovation, securing its position at the forefront of optimizing healthcare delivery through its AI-first platform, ThinkAndor®. The platform is credited with significant operational improvements such as saving three hours per nursing shift and enhancing emergency department throughput.

Raj Toleti, CEO of Andor Health, highlighted the platform's role in easing health system strains and advancing care delivery. Doug Brown of Black Book Research praised Andor Health for achieving the top spot among virtual health collaboration solutions for a second year and being within the top 1% of healthcare IT market newcomers.

The report also reveals a growing trend among healthcare IT leaders, with 80% planning to implement AI and ML solutions by Q4 2025, an increase from the previous year's findings. Such insights underline the expanding commitment within the healthcare sector to enhance virtual collaboration.

Details of the survey methodology and full healthcare IT vendor rankings are available on Black Book's website, emphasizing the company's vendor-neutral approach and commitment to imparting unbiased information to the healthcare IT community.