Integrated Financial Technologies Launches Organizational Assessment Program for Channel Partners

Integrated Financial Technologies (IFT), a leading business process outsourcing company, has announced a new program allowing managed service providers (MSPs) and value-added resellers (VARs) to resell Operational Assessments to their end-users. IFT's efficiency experts will evaluate customer processes, workflows, and infrastructure, aiming to enhance productivity and efficiency. These assessments, offered as a billable service, can yield margins up to 18% based on business models and pricing structures.

The evaluation covers areas such as customer service, sales, collections, marketing, and technical support. After the assessment, IFT delivers actionable recommendations to improve outcomes and reduce operating costs. Assessments can be branded under MSPs or IFT as a business associate.

These assessments offer MSPs a new revenue stream, positioning them as trusted advisors. The initiative aims to help MSPs generate lucrative outsourcing projects. IFT's "smartsourcing" combines skilled agents with advanced technology, improving workflows and reducing costs without capital investment.

Tod Chisholm, president of IFT, highlighted that this program provides MSPs with new services to enhance portfolios and expand revenue streams. By offering Operational Assessments, partners contribute tangible value and potentially boost their revenues.