Truelio Launches TruelioCX to Enhance Customer Experience Solutions

Truelio, a prominent partner in brand experience solutions, unveiled TruelioCX, a new division focused on providing customized marketing solutions for customer experience (CX) and contact center firms. TruelioCX seeks to empower these businesses with innovative strategies to boost customer loyalty, employee engagement, and growth. The launch capitalizes on Truelio's established expertise in brand marketing, now tailored to the distinct needs of the CX sector.

TruelioCX offers comprehensive services, including business development, sales enablement, and CRM management, specifically designed for CX providers. John Kauffman, CEO, described the division as a natural extension of their industry knowledge and mission. The initiative aims to deliver impactful marketing solutions, driving transformation in the ever-evolving CX landscape.

This launch comes amid Truelio's recent achievements, including a SOC 2 Type 1 audit completion and recognition as one of the best workplaces in advertising and marketing.