USU Recognized in 2024 Gartner Magic Quadrant for SaaS Management Platforms

USU, a prominent provider of IT and Customer Service Management solutions, has been named in the 2024 Gartner Magic Quadrant for SaaS Management Platforms. This distinction places USU among the 15 global vendors recognized, and it is the only German company to make the list. The full market study is available for a limited time on the USU website.

Gartner defines SaaS management platforms as tools designed to help organizations oversee, optimize, and automate the lifecycle of SaaS applications from a single console. These platforms aim to address challenges such as overspending, elevated risks, lack of visibility, and contract sprawl. Gartner estimates that companies without centralized SaaS management will overspend by at least 25% by 2027 due to unused entitlements and overlapping tools.

Peter Stanjeck, Senior Vice President & Managing Director R&D at USU, expressed satisfaction with the recognition, stating that demand for centralized solutions is rising. Stanjeck highlighted USU's capability to provide transparency through over 150 integrated connectors to APIs of relevant SaaS providers.