Basile Bonnier Appointed as Chief Customer Success Officer at Wiremind

Wiremind, a leader in inventory and optimization solutions, has appointed Basile Bonnier as Chief Customer Success Officer. Basile will oversee the Customer Success organization, focusing on Wiremind's passenger solutions like CAYZN and PAXONE.

Colin Girault-Matz, Wiremind's CEO, highlighted Basile's industry knowledge and experience in digital transformation as key assets. His background includes roles at SNCF and its subsidiaries where he improved customer experience and digital adoption.

At Wiremind, Basile aims to build a scalable Customer Success organization that anticipates customer needs and drives value. His role aligns customer success with innovation and analytics, enhancing relationships in transport and mobility.