PRESS RELEASE published on 01/23/2024 at 15:00, 2 years 8 months ago CareAR Instruct Achieves Platinum Rating for Keypoint Intelligence Report, Earns BLI 2024 Pick Award CareAR™, a Xerox company and Service Experience Management (SXM) market leader, has been named a Buyers Lab (BLI) 2024 Pick Award winner for the Platform for Outstanding Remote Service & Support Technology. The award recognizes CareAR's augmented reality platform, CareAR Instruct, for its revolutionary impact on how technical issues are identified and resolved. Using digital twin and AI with augmented reality, CareAR Instruct provides immersive knowledge transfer experiences, administrative security, and value in reducing operational costs. The platform offers an easy-to-use interface for creating self-guided experiences and empowers remote visual AR assistance, making it a transformative tool for field service and contact center organizations. Augmented Reality CareAR Digital Twin Remote Service Technical Support
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