from Amdocs Management Limited
Global Commercial Payments Leader Convera Selects Amdocs to Simplify Their Billing Experience and Improve Customer Satisfaction with SaaS-based Solution
Amdocs Bill Experience will provide Convera's customers with an enhanced, transparent experience while improving rapid time to market, scalability and cost efficiency
JERSEY CITY, NJ / ACCESSWIRE / November 12, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that Convera, a global leader in commercial payments, has selected Amdocs to simplify its customer billing, enhancing experience and time-to-market for its customers.
Convera is utilizing Amdocs SaaS-based Bill Experience, a design-led, dynamic bill presentation solution that enables easy and transparent viewing and payment of bills for customers. Seamlessly integrating into Convera's existing IT environment, Bill Experience will allow Convera to easily design, configure and change bills, significantly reducing the time-to-value for its customers. Furthermore, Bill Experience will improve the customer experience, with benefits like multi-language support, customer-specific personalization, and interactive billing experiences.
Bill Experience is part of Amdocs' Freestyle Billing, a flexible, cloud-native solution that streamlines billing for innovative monetization offerings. Powered by AI and machine learning, Freestyle Billing enables the delivery of real-time, personalized billing experiences, offering digital-savvy customers greater flexibility in choosing their preferences.
"At Convera, we measure our success based on how well we serve our customers. We help our customers navigate through the complexity of cross-border payments, which means providing an easy and transparent view of their payment activity," said Narjit Aujla, Senior Manager, Product Management at Convera. "Through our partnership with Amdocs, we are able to offer our customers a modern invoicing solution that will improve their user experience, save them time, and increase efficiency at a global scale."
"We're excited to be working with Convera, and this agreement demonstrates how Amdocs provides solutions for enterprise-scale customers beyond the telecommunications industry," said Anthony Goonetilleke, Group President of Technology and Head of Strategy, Amdocs. "By offering a SaaS platform with experience-led design at its core, Convera an provide a frictionless, personalized monetization approach that improves rapid time to market, business efficiencies and scalability."
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About Amdocs
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 28,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macro-economic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events, as well as the current inflationary environment, and the effects of these conditions on the company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the company's customers, Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the company's offerings and operations and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2023 filed on December 13, 2023 and our Form 6-K furnished for the first quarter of fiscal 2024 on February 20, 2024, for the second quarter of fiscal 2024 on May 20, 2024, and for the third quarter of fiscal 2024 on August 19, 2024.
Media Contacts
Michael Zema
Amdocs Public Relations
mzema@amdocs.com
SOURCE: Amdocs Management Limited
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