ICS.CX | Finanzwire

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published on 07/25/2024 at 15:25, 3 months 28 days ago

ICS.cx Reveals 5 Principles for AI-Enhanced Customer Experiences

Customer Experience ICS.cx Customer Service AI Ethics AI Principles
PRESS RELEASE

published on 07/25/2024 at 15:20, 3 months 28 days ago

ICS.cx Reveals 5 Principles for AI-Enhanced Customer Experiences
ICS.cx proposes five CX principles for AI customer service to enhance relationships, sales, and customer satisfaction. Principles ensure effective responses, respect for time, and improvement in customer experience

Sales Customer Satisfaction CX Principles AI Customer Service Relationships
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published on 06/26/2024 at 16:05, 4 months 26 days ago

ICS.cx Becomes Only NICE Partner to Host WFM in the Cloud

AI Integration ICS.cx Workforce Management NICE WFM Cloud Hosting
PRESS RELEASE

published on 06/26/2024 at 16:00, 4 months 26 days ago

ICS.cx Becomes Only NICE Partner to Host WFM in the Cloud
NICE WFM in the ICS Cloud speeds implementation, reduces costs by 25%. ICS.cx, a NICE Partner, hosts NICE WFM in the cloud with AI & machine learning for workforce management & call center operations

Customer Experience Cost Reduction Workforce Management NICE WFM ICS Cloud
PRESS RELEASE

published on 02/29/2024 at 15:00, 8 months 22 days ago

ICS.cx Presents 'Happy Agents, Happy Customers' at SWPP
ICS and ezCater to showcase how reducing agent attrition boosted service levels by 40% at the Society for Workplace Professionals conference. Workshop by industry experts on enhancing customer experience and agent satisfaction

Customer Experience EzCater Workforce Management ICS Agent Attrition
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published on 02/29/2024 at 15:00, 8 months 22 days ago

ICS and ezCater Present a Method to Increase Service Levels Through Reducing Agent Attrition

Customer Satisfaction EzCater ICS Agent Attrition Improvement Of Services
PRESS RELEASE

published on 01/08/2024 at 17:00, 10 months 14 days ago

ICS.cx Becomes Leading Choice for Contact Center Solutions
Businesses are prioritizing customer experience (CX) and turning to ICS.cx for reliable and cost-effective solutions. ICS.cx offers innovative state-of-the-art CX systems, workforce optimization, and contact center IT maintenance, providing comprehensive support for more than 1,000 contact centers with over 100,000 agents.

Customer Experience ICS.cx Contact Center Management CX Solutions Workforce Optimization
PRESS RELEASE

published on 10/30/2023 at 15:00, 1 year ago

New Website Confronts Halloween Horror: The Customer Service Monster

Published on 11/22/2024 at 23:55, 10 hours 33 minutes ago

Boron One Announces Early Warrant Exercise Incentive Program
Published on 11/22/2024 at 23:30, 10 hours 58 minutes ago

Electric Royalties Enters Into Definitive Agreement to Acquire 0.75% Gross Revenue Royalty on Producing Punitaqui Copper Mine in Chile
Published on 11/22/2024 at 23:05, 11 hours 23 minutes ago

Kidoz Inc. Announces Results of 2024 AGM
Published on 11/22/2024 at 23:05, 11 hours 23 minutes ago

Nexa Resources Announces Closing Transaction of Pukaqaqa Project Sale to Olympic
Published on 11/22/2024 at 22:30, 11 hours 58 minutes ago

Delaforce Energy Corp. Announces Acquisition of Bouchard Well Service Ltd.

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Published on 11/22/2024 at 18:14, 16 hours 13 minutes ago

Fuller, Smith & Turner PLC: Transaction in own shares
Published on 11/22/2024 at 18:00, 16 hours 28 minutes ago

Holding(s) in Company
Published on 11/22/2024 at 17:53, 16 hours 34 minutes ago

Funding Circle Plc: POS-Transaction in Own Shares
Published on 11/22/2024 at 16:55, 17 hours 32 minutes ago

EQS-Adhoc: Comment on withdrawn non-binding offer
Published on 11/22/2024 at 16:00, 18 hours 28 minutes ago

Proposed cancellation of admission to trading

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Published on 11/22/2024 at 14:35, 19 hours 53 minutes ago

Thales Press release
Published on 11/21/2024 at 06:58, 2 days 3 hours ago

Net Asset Value per share increases with 9.4% in six months to EUR 55.6 thanks to continued strong growth performance of the portfolio
Published on 11/20/2024 at 19:20, 2 days 15 hours ago

Peugeot Invest Board of Directors to evolve following the May 2025 Annual General Meeting
Published on 11/20/2024 at 17:45, 2 days 16 hours ago

MEDESIS PHARMA HAS COMPLETED ITS CLINICAL STUDY FOR THE TREATMENT OF ALZHEIMER'S DISEASE WITH NANOLITHIUM
Published on 11/20/2024 at 17:45, 2 days 16 hours ago

Disclosure of Share Capital and Voting Rights Outstanding as of October 31, 2024

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