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BRIEF

published on 08/19/2024 at 16:35, 3 months 1 day ago

Balto Logs 300 Million Conversations Guided in Real-Time

Contact Centers Real-time Guidance AI Innovations Market Leader Balto Milestone
PRESS RELEASE

published on 08/19/2024 at 16:30, 3 months 1 day ago

Balto Logs 300 Million Conversations Guided in Real-Time
Balto celebrates a milestone of 300 million conversations guided in real-time, marking its third year of exponential growth in call guidance technology for contact centers

AI Solutions Contact Centers Real-time Guidance Balto Market Leader
BRIEF

published on 07/23/2024 at 16:35, 3 months 28 days ago

Balto Named 2024 CRM Top 100 Company for Customer Service

AI Technology Customer Service Contact Centers Balto CRM Top 100
PRESS RELEASE

published on 07/23/2024 at 16:30, 3 months 28 days ago

Balto Named 2024 CRM Top 100 Company for Customer Service
Balto named Top 100 Company for Customer Service by CRM Magazine for its real-time guidance to contact centers. Coverage highlights AI tools reshaping customer service trends

Customer Service AI Tools Balto Top 100 Company CRM Magazine
BRIEF

published on 06/06/2024 at 17:05, 5 months 14 days ago

Balto Named Automation Solution of the Year 2024 at CCW Excellence Awards

AI Automation Contact Center CCW Excellence Awards Balto
PRESS RELEASE

published on 06/06/2024 at 17:00, 5 months 14 days ago

Balto Named Automation Solution of the Year 2024 at CCW Excellence Awards
Balto named Automation Solution of the Year at CCW Excellence Awards for providing real-time guidance to contact centers. Founder Marc Bernstein emphasizes the progress of automation in contact center operations

Contact Centers Real-time Guidance CCW Excellence Awards Automation Solution Balto
BRIEF

published on 05/14/2024 at 17:05, 6 months 6 days ago

Balto Named Finalist for Automation Solution of the Year at 2024 CCW Excellence Awards

AI Integration Contact Centers CCW Excellence Awards Automation Solution Customer Contact Week
PRESS RELEASE

published on 05/14/2024 at 17:00, 6 months 6 days ago

Balto Named Automation Solution of the Year Finalist at 2024 CCW Excellence Awards
Balto named finalist in Automation Solution of the Year category at CCW Excellence Awards, for innovative real-time guidance to contact centers. CEO Marc Bernstein to lead session on AI in Contact Centers

AI Contact Centers CCW Excellence Awards Automation Solution Balto
PRESS RELEASE

published on 01/25/2024 at 14:00, 9 months 27 days ago

Balto Releases QA Copilot, Superhuman Levels of Accuracy and Consistency
Balto unveils the latest leap forward in QA automation for contact centers with Balto QA Copilot. This new generative AI tool allows users to auto-score calls based on natural language criteria, revolutionizing traditional QA methods. Balto QA Copilot redefines the future of quality assurance in contact centers, enabling teams to focus on meaningful interactions rather than tedious scoring. Learn more about Balto QA Copilot in an educational webinar on January 25th.

Generative AI Balto QA Copilot QA Automation Contact Centers Real-time Guidance
PRESS RELEASE

published on 12/20/2023 at 17:00, 11 months ago

Balto Ensures Unparalleled Contact Center Visibility with Screen Recording

Accesswire

Published on 11/21/2024 at 14:15, 21 minutes ago

neurocare Group AG Welcomes Kevin Reeder as Chief Financial Officer
Published on 11/21/2024 at 14:00, 36 minutes ago

Demotech, Inc. Assigns a Financial Stability Rating(R) of A, Exceptional, to Steadily Insurance Company
Published on 11/21/2024 at 14:00, 36 minutes ago

Montara Raises $5.4M to Help Organizations Deliver Better Data Products Faster
Published on 11/21/2024 at 14:00, 36 minutes ago

Tevir Capital LP Ltd. Updates Early Warning Reporting in Respect of VerticalScope Holdings Inc.
Published on 11/21/2024 at 14:00, 36 minutes ago

GameSquare's Stream Hatchet Publishes Q3 Report

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EQS Group

Published on 11/21/2024 at 14:16, 20 minutes ago

EQS-Adhoc: LM PAY S.A. Announces Third Quarter 2024 Preliminary Results and Updated Guidance
Published on 11/21/2024 at 14:15, 21 minutes ago

ZenaTech Signs Blue UAS and NDAA Compliant Supply Chain Partners to Sell to US Defense Branches and NATO Forces
Published on 11/21/2024 at 14:00, 36 minutes ago

Form 8.3 - LOYS AG: Learning Technologies Group plc
Published on 11/21/2024 at 13:15, 1 hour 21 minutes ago

NOTICE OF ANNUAL GENERAL MEETING
Published on 11/21/2024 at 12:35, 2 hours 1 minute ago

audius with successful third quarter 2024 - total revenue grows by +9.2% and EBITDA by +14.6

Les Echos

Published on 11/21/2024 at 06:58, 7 hours 38 minutes ago

Net Asset Value per share increases with 9.4% in six months to EUR 55.6 thanks to continued strong growth performance of the portfolio
Published on 11/20/2024 at 19:20, 19 hours 16 minutes ago

Peugeot Invest Board of Directors to evolve following the May 2025 Annual General Meeting
Published on 11/20/2024 at 17:45, 20 hours 51 minutes ago

MEDESIS PHARMA HAS COMPLETED ITS CLINICAL STUDY FOR THE TREATMENT OF ALZHEIMER'S DISEASE WITH NANOLITHIUM
Published on 11/20/2024 at 17:45, 20 hours 51 minutes ago

Disclosure of Share Capital and Voting Rights Outstanding as of October 31, 2024
Published on 11/20/2024 at 07:45, 1 day 6 hours ago

Gimv sells to Fremman Capital a majority stake in outpatient rehabilitation specialist rehaneo

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