PRESS RELEASE published on 10/03/2023 at 17:00, 2 years 7 months ago Balto Research Team Finds AI Tools Are Now Table Stakes in Contact Centers - As Long As They Can Prove ROI
PRESS RELEASE published on 07/27/2023 at 16:00, 2 years 10 months ago Balto Joins 8x8 Technology Partner Ecosystem to Support Exceptional AI Experiences
PRESS RELEASE published on 07/06/2023 at 14:00, 2 years 10 months ago Balto Releases Q2 '23 Edition of Real-Time Index, Highlighting 200M+ Call Trends by Industry and Use Case
PRESS RELEASE published on 06/20/2023 at 19:15, 2 years 11 months ago Balto Partners with Zoom to Unleash Agent Performance in the Contact Center
PRESS RELEASE published on 06/06/2023 at 15:00, 2 years 11 months ago Balto Hits Milestone of 200 Million Conversations Guided in Real-Time
PRESS RELEASE published on 05/02/2023 at 00:00, 3 years 1 month ago Balto Research Team Finds That Technology Can Bridge The Efficiency Gap & Help Contact Centers Do More With "Less" in 2023
PRESS RELEASE published on 02/23/2023 at 13:00, 3 years 3 months ago Balto Introduces Real-Time Notetaker to Eliminate After-Call Work, Increase Agent Efficiency
PRESS RELEASE published on 02/07/2023 at 13:00, 3 years 3 months ago Balto Research Team Finds Tenured Agents Believe the Contact Center Is a Strong Career Choice
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Published on 06/02/2026 at 17:40, 16 hours ago Campus AI enters the implementation phase: Eiffage selected for deployment of shared infrastructure on the Fouju Campus in a deal worth over €120 million
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